pin77 ph Privacy Policy — How We Handle Your Personal Data

01 Introduction

This Privacy Policy describes how pin77 ph ("we," "us," "our," "the Platform") collects, uses, processes, and protects the personal information of players and visitors who access our website at pin77ph.net and use any of our services.

pin77 ph takes data privacy seriously — not just because the law requires it, but because we believe that trust is the foundation of the relationship between a platform and its players. Filipino players deserve to know exactly what happens with their information when they register, deposit, play, and withdraw on pin77 ph.

This Privacy Policy should be read together with our Terms and Conditions and Responsible Gaming Policy. By using pin77 ph, you acknowledge that you have read, understood, and agree to the data practices described here.

All references to currency in this Privacy Policy use Philippine Pesos (₱, PHP). "Personal data" and "personal information" are used interchangeably and carry the same meaning as defined in the Data Privacy Act of 2012 (Republic Act 10173).

02 Who We Are

pin77 ph is an online gaming and sports betting platform operated for players in the Philippines. We act as the Personal Information Controller for the personal data we collect from players and site visitors, as defined under RA 10173.

Our Data Protection Officer (DPO) is the designated point of contact for all privacy-related enquiries. You may contact the pin77 ph DPO via email at privacy@pin77ph.net. See Section 15 for full contact details.

03 Personal Data We Collect

pin77 ph collects the following categories of personal data, depending on how you interact with the platform:

04 How We Collect Your Data

pin77 ph collects personal data through the following means:

• Directly from you: When you register an account, complete your profile, make a deposit or withdrawal, contact support, participate in a promotion, or submit a form on the platform.
• Automatically during platform use: Through cookies, log files, and analytics tools that record your device and browsing behaviour when you visit pin77 ph. See Section 11 for details on cookies.
• From third-party verification providers: During the KYC (Know Your Customer) process, pin77 ph may receive identity verification results from authorised third-party identity verification services. These services verify your government-issued ID against the details you provide.
• From payment processors: GCash, Maya, and other payment providers may confirm transaction statuses and reference numbers to pin77 ph as part of the deposit and withdrawal process.
• From fraud prevention services: pin77 ph uses third-party fraud detection tools that may cross-reference device fingerprints and IP data to identify suspicious activity patterns.

05 How We Use Your Personal Data

pin77 ph uses your personal data for the following purposes:

• Account creation and management: Setting up and maintaining your pin77 ph account, verifying your identity, and enabling you to access games and betting markets.
• Processing transactions: Receiving deposits, processing withdrawals, and maintaining accurate records of your financial activity on the platform.
• Legal and regulatory compliance: Meeting our obligations under applicable Philippine law, including anti-money laundering (AML) requirements, age verification, and reporting obligations to regulatory authorities.
• Responsible gaming: Monitoring account activity to identify patterns that may suggest problem gambling, applying player-requested limits, and supporting self-exclusion requests.
• Security and fraud prevention: Detecting and investigating suspicious activity, multiple account registration, bonus abuse, and other forms of fraud or misconduct.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of our interactions with you.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the pin77 ph platform, fix technical issues, and develop new features.
• Marketing communications: Sending you promotional offers, tournament announcements, and platform updates — but only if you have opted in to receive them. You can opt out at any time.

pin77 ph will not use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or as required by law.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), pin77 ph relies on the following lawful bases for processing your personal data:

• Contractual necessity: Processing required to perform the contract between you and pin77 ph — i.e., to operate your account, process bets, and handle payments.
• Legal obligation: Processing required to comply with applicable Philippine law, including AML regulations, identity verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for pin77 ph's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring — provided these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

07 Who We Share Your Data With

pin77 ph does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet operators, and card networks — to facilitate deposits and withdrawals. These providers receive only the data necessary to process the specific transaction.
• Identity verification providers: Authorised KYC service providers used to verify player identity during registration and at other required points. These providers operate under strict data processing agreements.
• Fraud and AML screening tools: Third-party providers that help pin77 ph detect fraudulent activity and meet AML compliance obligations.
• IT and infrastructure providers: Cloud hosting, platform infrastructure, and technical support providers who process data on our behalf under data processing agreements that require them to protect your data to the same standard as pin77 ph.
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or a valid regulatory request. pin77 ph will only disclose the minimum data legally required in such circumstances.
• Professional advisers: Lawyers, auditors, and accountants who require access to your data as part of their professional services to pin77 ph, subject to professional confidentiality obligations.

08 International Data Transfers

Some of pin77 ph's third-party service providers may be located outside the Philippines. Where personal data is transferred to a country that does not offer an equivalent level of data protection to Philippine law, pin77 ph ensures that appropriate safeguards are in place — such as standard contractual clauses or binding corporate rules — before any transfer takes place.

By registering with pin77 ph, you acknowledge that your personal data may be processed in other countries as part of our operational infrastructure. We will always ensure that any such transfers comply with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

09 How Long We Keep Your Data

pin77 ph retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:

• Active account data: Retained for the duration of your account and for a minimum of 5 years after account closure, to comply with AML and regulatory requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping obligations under Philippine law.
• KYC and identity verification records: Retained for the minimum period required by applicable AML and identity verification regulations, typically 5 years from account closure or last transaction.
• Support communications: Retained for 3 years from the date of the interaction, to support dispute resolution and quality assurance.
• Marketing preference records: Retained until you withdraw consent or close your account, whichever occurs first.

When data is no longer required, pin77 ph securely deletes or anonymises it so that it can no longer be associated with you as an individual.

10 Security Measures

pin77 ph implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:

• TLS/SSL encryption for all data transmitted between your device and the pin77 ph platform.
• Encryption of sensitive data at rest, including identity document details and financial information.
• Access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the pin77 ph platform.
• Multi-factor authentication options for player accounts.
• Fraud detection systems that monitor for suspicious login attempts and account activity.
• Incident response procedures to detect, contain, and notify affected parties in the event of a data breach.

While pin77 ph takes every reasonable step to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure: use a strong, unique password for your pin77 ph account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

In the unlikely event of a personal data breach that poses a risk to your rights, pin77 ph will notify the National Privacy Commission (NPC) and affected players as required by the Data Privacy Act of 2012 and its implementing regulations.

11 Cookies and Tracking Technologies

pin77 ph uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device when you visit a website. They serve several purposes:

• Essential cookies: Required for the platform to function correctly — for example, keeping you logged in during a session and maintaining your basket/wallet state. These cannot be disabled without impairing the platform's functionality.
• Analytics cookies: Used to understand how players use pin77 ph — which pages are visited most, how long sessions last, and where technical errors occur. This data is aggregated and anonymised. We use this to improve the platform experience.
• Preference cookies: Store settings you've chosen, such as language preferences or notification settings, so you don't have to reset them every visit.
• Security cookies: Help us detect and prevent fraud, including flagging suspicious login patterns and multiple account attempts.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on pin77 ph — for example, preference settings may not be saved between sessions. Essential and security cookies cannot be disabled as they are required for the platform to operate safely.

pin77 ph does not use third-party advertising cookies or tracking technologies for the purpose of serving targeted advertising to you on other websites.

12 Your Data Rights as a Filipino Player

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pin77 ph:

To exercise any of these rights, contact the pin77 ph Data Protection Officer at privacy@pin77ph.net. We will acknowledge your request within 72 hours and respond within 30 days. We may ask you to verify your identity before processing a request. There is no charge for exercising your data rights under normal circumstances.

If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

13 Minors and Underage Players

pin77 ph is an 18+ only platform. We do not knowingly collect or process personal data from individuals under the age of 18. Age verification is a required step during account registration, and pin77 ph may request additional proof of age at any point during an account's lifecycle.

If pin77 ph discovers or has reason to believe that personal data belonging to a minor has been collected, we will immediately suspend the account, delete the data, and take appropriate action in accordance with Philippine law. If you are a parent or guardian and believe that your child has registered with pin77 ph, please contact our support team immediately at support@pin77ph.net.

14 Changes to This Privacy Policy

pin77 ph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The updated Privacy Policy will always be available at pin77ph.net/privacy-policy with the effective date clearly displayed at the top of the page. We encourage you to review this page periodically to stay informed about how pin77 ph protects your data.

Your continued use of pin77 ph after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with a change, you should contact us to discuss your options, including account closure.

15 Contact Us & Data Protection Officer

For all privacy-related enquiries, requests to exercise your data rights, or concerns about how pin77 ph handles your personal information, please contact our Data Protection Officer:

• Email (Data Privacy): privacy@pin77ph.net — for formal data rights requests and privacy concerns
• Email (General Support): support@pin77ph.net — for account-related enquiries
• Live Chat: Available 24/7 via the chat button on pin77 ph — for immediate assistance

When contacting us about a data privacy matter, please include your registered username or email address, a description of your request or concern, and any relevant details that will help us locate and address your data promptly. We aim to acknowledge all privacy requests within 72 hours and respond in full within 30 days.